FAQs

Our FAQ's section provides answers to the most common questions. Our Information page also provides more detailed and useful information. If you still have a question that has not been addressed in either section, please get in touch via our Contact Us page.

Can I pay a deposit?

You can make a booking and pay a 25% deposit or the full trip value. Any balance is due 90 days before the start of your trip.

1) Solo traveller?

Approximately 70% of our customers are solo travellers and there are no singles supplements. Our trips are very solo traveller friendly.

2) Singles supplement?

There are no singles supplements but rooms are based on 2 people sharing (same sex if from different groups). If desired you can pay extra for your own room when staying in a hotel. Please select the singles supplement option when booking.

10) What is the difference between a private and group trek?

A private trek is an exclusive trek for you and your friends and family. You will have your own private guide and you can start your trek on any day which gives you much more flexibility.

 

A group trek allows individuals and small groups to go trekking with people who they do not yet know. Larger groups make it much more social and allow you to make new friends and share new experiences. We have fixed dates for group treks.

 

The price for a private trek and a group trek is usually the same.

3) Tailor-made trips?

We have a wealth of experience in making tailor-made packages specific to our customers needs. You might want a different trek than we currently advertise, or to add extra days, or simply to go on a date that we do not advertise. Let us know your requirements and we can take care of the rest.

Please note that you can create a private group at any time at no extra cost.

4) Travel insurance?

It is important to have insurance that covers you for the level of altitude that you will be trekking at. Many standard polices cover you for trekking to high altituides, such as on the Everest Base Camp and Annapurna Circuit Trek, but it is very important to check this before you go. Here is a list of insurance companies that we have collected information on (however it is your responsibility to confirm that the information on our website correct): 

 

We recommend companies such as Insure and Go, Virgin Money, and The Post office, as they currently cover the altitudes of all our treks.

 

For more information please see our information section

5) Carrying my things when trekking?

Our porters will carry up to 12kgs of weight for each trekker. This is included in the price of each trek. We plan for 1 porter for 2 trekkers in accordance to the guidelines set out by the International Porter Protection Group. If you would like more weight to be carried, please let us know. In general 12kg is more than sufficient.

 

Normally each porter will carry 2 peoples rucksacks and he will simply tie them together using rope (this does not harm any of the rucksacks). If you are trekking with a friend or loved one, and there is space in one rucksack for both your possessions, then please feel free to share the same rucksack but please ensure that it weighs less than 24kg.

 

It is helpful if you do not put things that you may need during the day in your large rucksack as you will not be walking with your porter at all times. 

6) Can I drink the tap water?

Tap water is not safe to drink in the mountains. To help prevent contamination of the environment, we discourage tourists from drinking from plastic bottles especially when in the mountains. Non-plastic bottle options include:

 

1) Drinking boiled water from teahouses.
2) Drinking ginger and lemon tea to reduce the need for water consumption.
3) Purifying tap/river water using a chloride pump, iodine, or chloride tablets. The taste of the tablets is not appetising, so it is recommendable to use a dissolvable vitamin tablet to add flavour.

8) How old does a trekker have to be to go trekking?

All trekkers under 18 must be accompanied by a friend / family member who is over 18 years of age.

 

Moderate to strenuous treks: minimum age is 14

 

Easy treks: minimum age is 12

8) What is your cancellation policy?

If you choose to cancel the service(s) that you have paid Experience the Himalayas to provide, we will refund your payment in accordance to the following schedule:

 

75% refund of total trip price for a cancellation made 90 days prior to the original departure date.

 

50% refund of total trip price for a cancellation made 60 days prior to the original departure date.

 

0% refund of total trip price  for a cancellation made 59 days or fewer days prior to the original departure date.

 

Please note that you can transfer your bookings to another trip if desired less any costs incurred by us in organising you trip.

 


Phone us on

  • +44 203 291 4034
  • +1 415 500 9860
  • +353 1685 9018

Email us on

info@experiencethehimalayas.com
Excellent
5 Average
126 Reviews
28 days ago
Ian
"Thorough paperwork helped us prepare. An excellent guide in Kumar, who really couldn't do anymore to keep us safe and well looked after in every aspect. The 3 acclimitisation days will have no doubt made a difference for our success. It would be worth updating the current paperwork to up the recommended daily money allowance. You might also look at whether the trip down could be done over 4 days. Well done team, highly recommended. "
over a month ago
Aimee
"Experience the Himalayas was an exceptional trip, from start to finish. They are truly caring and supportive. The company went over and above expectations to tailor a trek the perfectly suited my request and needs. They then were meticulous with the advice and help given regarding kit and physical safety. The result was a three week trek, that despite being the hardest physical endurance of my life (with the cumulation of altitude, cold and physical fitness) it was also hands down also the best of my life!! \r\n\r\nI am soo grateful for you knowledge, kindness and friendship. I would recommend this company to everyone and anyone. You are dealing with some serious risks at these altitudes (I spent about ten days trekking over 5000m) and temperatures (I trekked over Christmas and New Year - the coldest but arguably also the clearest, quietest and best time to trek the Everest Region). It is worth setting-up in advance and choosing a company you can trust and rely on. Huge thanks to the whole team including the Manager Bijay, my guide Kumar and Co-owner David!\r\n\r\nI would also recommend doing Everest Base Camp and the 3 high passes in December - to anyone thinking about choosing a 16-20 day trek of a lifetime!"
over a year ago
Hannah's sharpe
"Our trek with Experience the Himialayas was superb and j would highly recommend the company to anyone who is interested in successfully reaching Everest Base Base whilst being educated along the way. We were looked after impeccable by the team and our Head Guide Tanka was amazing. The three acclimatisation days I believe helped us massively to all reach Base Camp successfully without any altitude issues. The accommodation is basic, but if you read any information for any trek, this is the deal and to be expected, but I would say that most of the tea houses were better then I had hoped.\r\nWith experience the Himalayas I felt 100% safe, comfortable and looked after at all times. Alongside what is a once in a lifetime experience, the whole trek was amazing.\r\n5stars. Thank you."
over a year ago
billy macfarlane
"The whole experience with Experience the Himalayas was excellent from start to finish, our guide Tanka was amazing, very knowledgeable on the area we covered, his assistant guide Kharma also excellent as were our porters. "